At Emma Mirror, we are committed to ensuring your orders are delivered in a timely and efficient manner. This Shipping Policy outlines the details regarding our shipping process. Please read it carefully.
1. Shipping Locations
We offer worldwide shipping for all our products. Whether you’re located in the United States, Europe, Asia, or beyond, you can order from Emma Mirror and receive your items at your doorstep.
2. Shipping Methods
Since we only offer cash on delivery (COD) as a payment method, our shipping process is designed to facilitate this payment method effectively. We use reliable third-party courier services to deliver your orders safely and securely to your provided address.
3. Order Processing Time
Orders are typically processed and shipped within 2-3 business days of receiving your order. Once your order is confirmed and ready for dispatch, you will receive an email or notification with the tracking details (if applicable).
Please note that processing times may vary depending on the availability of the product, location, and third-party shipping services. We strive to ensure that every order is fulfilled as quickly as possible.
4. Shipping Fees
At Emma Mirror, we offer free shipping on all orders worldwide. There are no hidden shipping fees or additional charges unless otherwise specified in special promotions or offers.
5. Delivery Time
Delivery times vary based on your location and the shipping carrier. Generally, delivery will take between 7-15 business days for international orders. For some remote areas, delivery might take a little longer. We will always strive to meet or exceed these estimated delivery windows.
Once your order has been shipped, we will send you tracking information (if available) so you can monitor the progress of your shipment.
6. Shipping Delays
While we do our best to meet delivery timelines, certain factors beyond our control—such as weather conditions, customs delays, or high demand during peak seasons—can lead to delays in shipping.
If you experience any significant delay in receiving your order, please contact us at [email protected], and we will investigate the status of your shipment.
7. Incorrect or Missing Addresses
Please ensure that the delivery address you provide is accurate and complete. Emma Mirror is not responsible for delays, non-delivery, or additional charges due to incorrect or incomplete shipping information provided by the customer. If you notice an error in your address after placing your order, please contact us immediately at [email protected].
8. Customs and Import Taxes
For international orders, the recipient is responsible for any additional customs duties, taxes, or import fees that may be applied by the destination country. These charges are beyond our control, and we recommend that you check with your local customs office for more information regarding potential fees before placing an order.
9. Shipping Issues
If you encounter any issues with your delivery, such as a damaged package, missing items, or incorrect orders, please contact us immediately at [email protected]. We will work with the shipping carrier to resolve the issue promptly.
10. Contact Us
If you have any questions or concerns about your order or shipping status, please reach out to us:
Email: [email protected]